How to Verify Clinic Contact Details Before Updating Your Public Profile

Maintaining accurate contact information for your clinic is crucial for patients and medical representatives trying to reach you. Incorrect details can lead to confusion and missed connections. Before updating your public doctor profile, it's essential to double-check all contact information.

Verifying Your Clinic's Phone Number and Address

Accuracy in your public profile helps patients find your clinic easily and ensures smooth communication. Follow these steps to verify your clinic's phone number and address:

1. Check Existing Records: Refer to your clinic's official documents, such as utility bills, registration papers, or rental agreements, for the exact address. For phone numbers, check your clinic's landline or mobile service provider's records.
2. Perform a Test Call: Dial your clinic's public phone number from an external line (e.g., your personal mobile) to ensure it rings correctly and is answered by your staff or an appropriate answering service.
3. Confirm Physical Address: If possible, physically visit or have a trusted staff member confirm the exact address, including building name, floor, and specific clinic unit number, as it appears on your signage.
4. Consult Your Team: Discuss with your clinic staff if there have been any recent changes to contact details that might not have been updated across all records.
5. Cross-Reference Online: Check any other online listings or directories where your clinic might be present to see if the information is consistent.

Managing Your Public Doctor Profile

Once you have verified your clinic's contact details, you can update your public doctor profile. A well-maintained profile helps patients find accurate information about your practice.

Creating or Claiming Your Profile

You can create a new public doctor profile or find and claim an existing listing. This process helps verify your ownership and allows you to manage the information displayed to the public.

• Qualifications and Specialties: Ensure your medical qualifications and areas of specialisation are correctly listed.
• Clinic Information: Update your clinic's address, contact number, and operating hours.
• Profile Photo and Services: Add a professional profile photo and list the services and available facilities at your clinic.

Any updates you submit will go through a review process to maintain accuracy and reliability for all users.

Patient Management Software for Your Practice

To further organise your clinic's daily operations, consider using a Patient Management Software (PMS). This system helps keep your everyday clinic work in one connected workspace, reducing paperwork and providing more context for each consultation.

• Patient History and Notes: Maintain comprehensive patient history, consultation notes, and important documents.
• Digital Prescriptions and Follow-ups: Manage digital prescriptions, test requests, and follow-up schedules.
• Clinical Masters: Organise your own diagnoses, medicines, and clinical masters within the system.

An introductory offer provides access to this Patient Management Software free for one year, allowing you to experience its benefits without initial cost.

Explore the supported features for this workflow: Doctor profile and clinic visibility services.