This Privacy Policy explains how Doctors Details ("we", "us", "our") collects, uses, stores, and protects your information when you visit doctorsdetails.com, search doctors, view profiles, use our AI symptom search tool, or request appointments.
Information We Collect
When you use Doctors Details, we may collect the following types of information:
- Information you provide: name, mobile number, email address, appointment date/time, message text, and other details submitted through contact forms or appointment requests.
- Health-related appointment details: symptoms or notes you include in an appointment request, used only to forward your request to the selected doctor or clinic.
- Automatically collected data: IP address, browser type, device information, pages visited, referring URLs, and general usage data collected through cookies and analytics tools.
- Location data: approximate location only when you choose "near me" doctor search and allow browser location access.
How We Use Your Information
We use collected information to:
- Process and forward appointment requests to doctors or clinics.
- Respond to contact form inquiries and support requests.
- Operate, maintain, and improve our doctor directory and search features.
- Monitor website performance, traffic patterns, and security.
- Display relevant advertising and measure ad performance when advertising is enabled.
- Comply with legal obligations and prevent misuse of the platform.
Cookies & Similar Technologies
Doctors Details uses cookies and similar technologies to remember preferences, keep sessions secure, measure traffic, and support advertising. Cookies are small text files stored on your device.
Types of cookies we may use include:
- Essential cookies: required for basic site functionality, security, and form protection (for example, captcha validation).
- Analytics cookies: used by Google Analytics to understand how visitors use our website.
- Advertising cookies: used by Google AdSense and its partners to serve and measure ads when AdSense is enabled on this site.
You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the website. For cookie categories, consent reset steps, and retention detail, see our dedicated Cookie Policy.
Google Analytics
We use Google Analytics with Google Consent Mode. Analytics cookies load only after you accept non-essential cookies via our banner (or if you previously saved that choice). Google's ability to use and share information collected by Analytics is described in the Google Privacy Policy.
AI Tools & Health Guides (2026)
We may use software tools during content preparation and apply safety, originality, and unsupported-claim checks before publication. Health Guides remain general educational information and are not presented as doctor-reviewed unless a qualified reviewer is specifically identified. Symptom search suggestions are category-only-not diagnosis.
Google AdSense & Advertising Partners
Doctors Details may use Google AdSense to display advertisements after approval and when ads are enabled in our configuration. Until then, advertising cookies from AdSense are not actively used to serve ads on this site.
Because Doctors Details is a medical directory, our consent configuration keeps ad personalization and ad user data disabled. When AdSense is enabled, ads are requested as contextual/non-personalized advertising; consent may still allow storage needed for delivery, fraud prevention, frequency controls, and aggregate measurement.
We do not use doctor searches, profile visits, appointment details, symptoms, or other health-related activity to build advertising audiences or personalize ads.
You can review or change Google advertising preferences at:
For more information on how Google uses data from partner sites, visit How Google uses information from sites or apps that use our services.
Sharing of Information
We do not sell, rent, or lease your personal information to third parties for their independent marketing purposes.
We may share information in these situations:
- With the doctor or clinic you select when you submit an appointment request.
- With service providers that help us operate the website (hosting, analytics, advertising, email/SMS delivery).
- When required by law, regulation, court order, or to protect our rights and users.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including appointment processing, support, legal compliance, and security. Aggregated or anonymized data may be retained longer for analytics and service improvement.
Data Security
Doctors Details uses reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. By using our website, you acknowledge this limitation.
Children's Privacy
Doctors Details is intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided personal information on our site, please contact us and we will take appropriate steps to remove it.
Phone & Email Verification
No Doctors Details representative is authorized to collect personal or financial information from you over the phone without proper verification. If you receive such a request claiming to be from Doctors Details, please contact us immediately at info@doctorsdetails.com.
Profile Status Labels
Details checked: This status means available clinic or doctor directory information has been collected and reviewed against the source material available to Doctors Details. It may include records reviewed by our team or imported from a directory dataset that was checked before transfer.
Verified Profile: This status is reserved for a profile claimed through a phone number or email already associated with the listing by the doctor or an authorized clinic representative.
These labels describe our information-check and profile-claim processes. They do not guarantee medical registration, qualifications, treatment outcomes or service quality. Patients should confirm current contact details, fees, timings and availability directly with the clinic.
Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, email info@doctorsdetails.com with the subject line "Privacy Request". We will respond within a reasonable time.
Policy Updates
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.